Source · Select Committees · Public Administration and Constitutional Affairs Committee
Recommendation 12
12
Acknowledged
The Committee welcomes the progress of the PHSO’s commitment to a diverse workforce.
Conclusion
The Committee welcomes the progress of the PHSO’s commitment to a diverse workforce. We are pleased by the pledge of continuous improvement in this area and look forward to hearing about further progress in the coming years. (Paragraph 52) Value for money
Government response summary AI-generated
The response describes actions taken to achieve a more inclusive colleague community, including improvements to recruitment practices, training for hiring managers, and a strategic review of recruitment and retention. They highlight that 27.7% of appointed candidates in 2021-22 were from Asian, Black, Mixed Ethnicity and Other Ethnic Groups.
Summary of the government's response below — read the verbatim text to verify.
Government Response
Acknowledged
HM Government · verbatim extract
Acknowledged
As we start implementing PHSO’s new People Strategy, the focus is to strive for an inclusive colleague community. We have been integrating best practice into our recent recruitment drive. During 2021–22, 27.7% of appointed candidates were from Asian, Black, Mixed Ethnicity and Other Ethnic Groups. We have implemented a range of activities, including training all of PHSO’s hiring managers in how to ensure a fair, transparent and inclusive recruitment process, and we are evaluating performance on a monthly basis as we aim to 6 Parliamentary and Health Service Ombudsman Scrutiny 2020–21: PHSO and Government responses improve the reach of our recruitment campaigns and strive for greater diversity. We will also shortly be undertaking a strategic review of recruitment and retention as we design a new HR system. Value for money
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