Source · Select Committees · Public Administration and Constitutional Affairs Committee
Recommendation 8
8
Acknowledged
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Good staff retention ensures high standards and shows an engaged and happy workforce.
Conclusion
Good staff retention ensures high standards and shows an engaged and happy workforce. Therefore, the Committee believes that it is in the PHSO’s benefit, and the benefit of the people it serves to improve staff engagement and aim for high staff retention. We welcome the PHSO’s commitment to engage more fully with its staff and will be monitoring these scores in future staff surveys to assess progress.
Government response summary AI-generated
PHSO has commissioned a peer review to be carried out this year and is leading work with the International Ombudsman Institute (IOI) to strengthen and promote peer review across the Ombudsman sector.
Paragraph Reference:
40
Government Response
The government responded to this report on 26 July 2022. No passage in that response could be matched to this conclusion. Read the response document ↗