Source · Select Committees · Public Administration and Constitutional Affairs Committee
Recommendation 6
6
Paragraph: 34
The PHSO have improved the data output about their own performance in recent years, which...
Conclusion
The PHSO have improved the data output about their own performance in recent years, which the Committee applauds. Nevertheless, the Committee is of the view that even more open and transparent access to feedback data will enable external stakeholders to give an accurate judgement on the work of the PHSO. One of the ways of doing that is to compare feedback from complainants who were happy with the outcome of their case, and those who were not.
Paragraph Reference:
34
Government Response
A response document is linked to this report, dated 26 July 2022. Response attribution to this conclusion has not been verified. Read the response document ↗