16th Report - PHSO Annual Scrutiny 2017/18: Towards a Modern and Effective Ombudsman Service
- HC No.
- HC 1855
- Published
- 25 Mar 2019
- Items
- 0
- Response
- Response document linked Read government response ↗
Select Committee · Public Administration and Constitutional Affairs Committee
Parliamentary and Health Service Ombudsman Scrutiny 2017-18
Status: Closed
Opened: 10 Sep 2018
Closed: 17 Oct 2018
1 report
Inquiry scope
The Public Administration and Constitutional Affairs Committee is launching its annual scrutiny into the work of the Parliamentary and Health Service Ombudsman (PHSO) in the financial year 2017/18. In January it will take evidence from the team that carried out the independent peer review of the PHSO published on 12 November, the Ombudsman Rob Beherns and the PHSO’s Chief Executive Amanda Campbell. The Committee is inviting written submissions by 20 December 2018 on: The conclusions and recommendations of the independent peer review, and the evidence underpinning them. The performance and value for money of the PHSO in 2017/18, including the service provided to complainants. The views of public sector bodies and professionals within the jurisdiction of the PHSO on the PHSO’s dealings with them; and the impact that the PHSO’s findings and other work has on improving the services that bodies in jurisdiction provide to the public. The PHSO’s annual report for 2017/18 is available from its website .Reports
Oral evidence sessions
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Correspondence
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| Published | Direction | Letter |
|---|---|---|
| 28 Feb 2019 | — | Follow up evidence from Rob Behrens for 22.12.18 PHSO oral evidence session |