Select Committee · Public Administration and Constitutional Affairs Committee

Follow-up to PHSO report 'Driven to Despair'

Status: Closed Opened: 6 Dec 2016 Closed: 25 Oct 2017

In October 2016, the Parliamentary and Health Service Ombudsman (PHSO) published Driven to despair: How drivers have been let down by the Driver and Vehicle Licensing Agency (PDF 642 KB) . In 'Driven to Despair', the PHSO sets out eight cases they investigated which, they report, illustrate significant failings with how the DVLA makes decisions …

Oral evidence sessions

1 session
Date Witnesses
17 Jan 2017 Session View ↗