Source · Select Committees · Petitions Committee
Recommendation 24
24
Acknowledged
Paragraph: 97
Social media platforms told us they already have rules against previously banned users returning, as...
Conclusion
Social media platforms told us they already have rules against previously banned users returning, as well as the tools and data needed to identify users and prevent them starting new accounts. However, the evidence we heard suggests this is not a priority for them, and that some users are taking advantage of poor enforcement of such bans to continue to behave abusively. This is a significant failing by these platforms.
Government Response Summary
The government acknowledges the committee's observation and will keep it under consideration, outlining how the Online Safety Bill will require services to assess and mitigate risks from anonymous abuse, with Ofcom setting steps for enforcement against repeat offenders.
Paragraph Reference:
97
Government Response
Acknowledged
HM Government
Acknowledged
We thank the Committee for this recommendation and will continue to keep it under consideration. The Online Safety Bill will require companies that are likely to be accessed by children to assess the risks to children from harmful content and activity on their service, including anonymous abuse, and provide safety measures. Category 1 services will also be required to identify, mitigate and effectively manage the risks associated with online anonymity which does not cross the criminal threshold, where this affects adults. In its codes of practice, Ofcom will also set out the steps services can take to mitigate risks to users’ safety from harmful content, including those arising from anonymous profiles. This could include steps services could take to ensure the appropriate use of identity verification before lifting bans on suspicious accounts and taking action against repeat offenders. Where services do not comply with their duties, Ofcom can take robust enforcement action, including imposing substantial fines.