Recommendation 14

Any new legacy process must command the trust and confidence of those engaging with it. Although no scheme will ever command universal support, the Government must have at the heart of its thinking the objective of maximising trust across the traditions and ensuring full compliance with all legal requirements. We are pleased that the Government has promised to put the needs of those most affected at “the heart of the process”, but we note that no further detail has been provided on how families will be able to engage with the new process. The evidence that we received suggests that the Government can learn lessons from Operation Kenova when developing its own legacy system.