Source · Select Committees · Housing, Communities and Local Government Committee
Recommendation 14
14
Accepted
Paragraph: 90
Shared owners lack access to advice on leasehold tenure and lease extension complexities.
Conclusion
It is clear that many shared owners lack access to advice and guidance which can explain to them clearly and impartially the complexities of leasehold tenure and their rights and responsibilities under their shared ownership lease, as well as advise them on lease extension. There is a lack of awareness among shared owners of the advice and guidance that is available to them from the Leasehold Advisory Service.
Government Response Summary
The government states that Homes England's key information documents already provide relevant advice and guidance on shared ownership, including links to the Leasehold Advisory Service, and confirms ongoing dialogue to improve these documents.
Paragraph Reference:
90
Government Response
Accepted
HM Government
Accepted
31. All of Homes England’s key information documents contain relevant information on shared ownership leases, including the rights and responsibilities of the shared owner and their registered provider, as well as the lease extension process and the types of costs involved. These documents also contain a series of useful links to various forms of advice and guidance, including to the Leasehold Advisory Service. 32. The Government and Homes England maintain an open dialogue about how the key information documents can be improved based on feedback from a variety of stakeholders. The documents were, for example, recently adjusted to show how rents might increase over a five-year period to provide households with an overview of how this financial liability might change over time.