Source · Select Committees · Housing, Communities and Local Government Committee
Recommendation 21
21
Acknowledged
Set out timeframe for statutory New Homes Ombudsman and mandatory consumer code
Recommendation
In response to this report, the Government must set out the timeframe for creating a statutory, UK-wide New Homes Ombudsman and the details of the mandatory consumer code developers will need to abide by. (Recommendation, Paragraph 77) 49
Government Response Summary
The government remains committed to implementing a statutory New Homes Ombudsman scheme, but provides no timeframe or details of the consumer code.
Government Response
Acknowledged
HM Government
Acknowledged
33. The government remains committed to implementing a statutory New Homes Ombudsman scheme, which will enable individuals buying new-build homes to benefit from clearer means of redress. Social housing tenants can already access support from the Housing Ombudsman and we have committed to introduce a new Ombudsman for the private rented sector.