Recommendation 14

Ofgem should introduce an ambitious Energy Debt Relief Scheme, funded by windfall profits made by energy network companies, that has broad eligibility and provides support automatically, without consumers having to apply or agree a repayment plan. The regulator should consult, by spring 2026, on a more permanent scheme to provide consumers with lasting protection against debt, including provisions for debt forgiveness. It must set out how profits made in the wider energy system could be used to fund this, such as windfall profits made by energy network companies. (Recommendation, Paragraph 50)