Select committee: Energy Security and Net Zero Committee
Back-billing by energy companies
Closed
Opened 11 Mar 2025
Closed 31 Dec 2025
Energy Security and Net Zero Committee Inquiry on parliament.uk ↗
Inquiry scope (the committee's words)
The BBC Money Box programme recently featured an issue with energy retailers improperly chasing customers for energy that should have been billed over 12 months previously. Retailers had been forcing customers to go through the Ombudsman, despite the clear rules and guidance. The Committee wishes to get a consumer perspective and discover what Ofgem and the Government intend to do to stop this practice.
Where it stands
The inquiry is closed, opened 11 March 2025.
The committee has not published a report yet.
Evidence
- 1 oral evidence sessionLatest 19 March 2025
- 6 witnesses
Recent activity
- Oral evidence19 March 2025, Oral evidence
Oral evidence sessions
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| Date | Session and witnesses | Source |
|---|---|---|
| 19 Mar 2025 |
Oral evidence
Beth Martin · Ofgem,
Jane Walker · Department for Energy Security and Net Zero,
Jessica Skilbeck · Department for Business, Energy and Industrial Strategy,
Martin Lewis CBE · Money Saving Expert,
Miatta Fahnbulleh MP · Department for Energy Security and Net Zero,
Tim Jarvis · Ofgem
|
View ↗ |
Who gave evidence
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| Witness | Organisation | Sessions |
|---|---|---|
| Beth Martin · Director of Consumer Protection and Competition | Ofgem | 1 |
| Jane Walker · Director for Energy Affordability & Consumers | Department for Energy Security and Net Zero | 1 |
| Jessica Skilbeck · Director of Industrial Strategy | Department for Business, Energy and Industrial Strategy | 1 |
| Martin Lewis CBE · Chair | Money Saving Expert | 1 |
| Miatta Fahnbulleh MP · Minister for Energy Consumers | Department for Energy Security and Net Zero | 1 |
| Tim Jarvis · Director General for Markets | Ofgem | 1 |