Select Committee · Energy Security and Net Zero Committee

Smart meters

Status: Closed Opened: 24 Feb 2025 Closed: 31 Dec 2025
Inquiry scopeSmart meters allow consumers to better manage their energy use and receive more accurate bills, while also helping to balance the grid. However, around 10% of smart meters do not work properly and the smart meter rollout has faced numerous challenges. In this one-off evidence session the Committee wishes to investigate the consumer experience with the smart meter rollout and issues around the underlying technology and regulation.

Oral evidence sessions

1 session

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Date Session and witnesses Source
11 Jun 2025
Oral evidence
Alex Belsham-Harris · Citizens Advice, Ned Hammond · Energy UK, Penny Brown · Smart DCC, Pil Krogh Tygesen · Embassy of Denmark, Sara Higham · Smart Energy GB, Simon Elam · UCL Energy Institute
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Who gave evidence

6 witnesses

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WitnessOrganisationSessions
Alex Belsham-Harris · Head of Energy Consumer Markets Citizens Advice 1
Ned Hammond · Deputy Director for Policy Energy UK 1
Penny Brown · Chief Operating Officer Smart DCC 1
Pil Krogh Tygesen · Energy Counsellor Embassy of Denmark 1
Sara Higham · Director of Corporate Affairs Smart Energy GB 1
Simon Elam · Principal Research Fellow UCL Energy Institute 1

Correspondence

3 letters

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