Select committee: Energy Security and Net Zero Committee
Smart meters
Closed
Opened 24 Feb 2025
Closed 31 Dec 2025
Energy Security and Net Zero Committee Inquiry on parliament.uk ↗
Inquiry scope (the committee's words)
Smart meters allow consumers to better manage their energy use and receive more accurate bills, while also helping to balance the grid. However, around 10% of smart meters do not work properly and the smart meter rollout has faced numerous challenges. In this one-off evidence session the Committee wishes to investigate the consumer experience with the smart meter rollout and issues around the underlying technology and regulation.
Where it stands
The inquiry is closed, opened 24 February 2025.
The committee has not published a report yet.
Evidence
- 1 oral evidence sessionLatest 11 June 2025
- 6 witnesses
Recent activity
- Correspondence from Citizens Advice relating to 11 June oral evidence session: supplementary evidence, dated 24 June 20252 July 2025, Correspondence
- Correspondence from the Smart Energy Research Group, University College London relating to 11 June oral evidence session: supplementary evidence, dated 17 June 202525 June 2025, Correspondence
- Correspondence from EnergyUK relating to 11 June oral evidence session: supplementary evidence, dated 19 June 202525 June 2025, Correspondence
Oral evidence sessions
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| Date | Session and witnesses | Source |
|---|---|---|
| 11 Jun 2025 |
Oral evidence
Alex Belsham-Harris · Citizens Advice,
Ned Hammond · Energy UK,
Penny Brown · Smart DCC,
Pil Krogh Tygesen · Embassy of Denmark,
Sara Higham · Smart Energy GB,
Simon Elam · UCL Energy Institute
|
View ↗ |
Who gave evidence
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| Witness | Organisation | Sessions |
|---|---|---|
| Alex Belsham-Harris · Head of Energy Consumer Markets | Citizens Advice | 1 |
| Ned Hammond · Deputy Director for Policy | Energy UK | 1 |
| Penny Brown · Chief Operating Officer | Smart DCC | 1 |
| Pil Krogh Tygesen · Energy Counsellor | Embassy of Denmark | 1 |
| Sara Higham · Director of Corporate Affairs | Smart Energy GB | 1 |
| Simon Elam · Principal Research Fellow | UCL Energy Institute | 1 |
Correspondence
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| Published | Direction | Letter |
|---|---|---|
| 2 Jul 2025 | Not recorded | Correspondence from Citizens Advice relating to 11 June oral evidence session: supplementary evidence, dated 24 June 2025 |
| 25 Jun 2025 | Not recorded | Correspondence from EnergyUK relating to 11 June oral evidence session: supplementary evidence, dated 19 June 2025 |
| 25 Jun 2025 | Not recorded | Correspondence from the Smart Energy Research Group, University College London relating to 11 June oral evidence session: supplementary evidence, dated 17 June 2025 |