Select Committee · Energy Security and Net Zero Committee
Smart meters
Status: Closed
Opened: 24 Feb 2025
Closed: 31 Dec 2025
Smart meters allow consumers to better manage their energy use and receive more accurate bills, while also helping to balance the grid. However, around 10% of smart meters do not work properly and the smart meter rollout has faced numerous challenges. In this one-off evidence session the Committee wishes to investigate the consumer experience with … Show more
Oral evidence sessions
| Date | Witnesses | |
|---|---|---|
| 11 Jun 2025 | Alex Belsham-Harris · Citizens Advice, Ned Hammond · Energy UK, Penny Brown · Smart DCC, Pil Krogh Tygesen · Embassy of Denmark, Sara Higham · Smart Energy GB, Simon Elam · UCL Energy Institute | View ↗ |
Who gave evidence
| Witness | Organisation | Sessions |
|---|---|---|
| Alex Belsham-Harris · Head of Energy Consumer Markets | Citizens Advice | 1 |
| Ned Hammond · Deputy Director for Policy | Energy UK | 1 |
| Penny Brown · Chief Operating Officer | Smart DCC | 1 |
| Pil Krogh Tygesen · Energy Counsellor | Embassy of Denmark | 1 |
| Sara Higham · Director of Corporate Affairs | Smart Energy GB | 1 |
| Simon Elam · Principal Research Fellow | UCL Energy Institute | 1 |
Correspondence
| Date | Direction | Title |
|---|---|---|
| 2 Jul 2025 | — | Correspondence from Citizens Advice relating to 11 June oral evidence session: … |
| 25 Jun 2025 | — | Correspondence from the Smart Energy Research Group, University College London … |
| 25 Jun 2025 | — | Correspondence from EnergyUK relating to 11 June oral evidence session: supplem… |