Recommendation 24

Unless continuity of care is routinely measured GP practices and Primary Care Networks will be unable to identify where to focus improvement efforts. NHS England will also be unable to effectively target support without establishing a baseline for the provision of continuity of care. Measuring the proportion of appointments delivered by a named GP is simple and easily understood and could potentially allow for some international comparisons to be made. While this would introduce an additional reporting requirement on GPs, we believe this is proportionate to the importance of continuity of care and would be accounted for by implementing our other recommendations on the GP workload. This could initially be rolled out at primary care network level to allow support and then be phased into individual practices by 2024.