Recommendation 22

We recognise that continuity of care is valued differently by different patients. However, just because a patient does not necessarily express a preference for continuity of care, it does not mean that they will not benefit from receiving it. It is clearly the case that even a patient who is young and generally healthy would be better served, in the event that they did develop a serious condition, by receiving care from a GP with whom they have an ongoing relationship. Patients should always be given the choice to receive quicker access if they feel they need it, but we believe the ambition should be to provide continuity to all patients as much as possible.