Source · Select Committees · Health and Social Care Committee
Recommendation 14
14
Deferred
Paragraph: 60
Undertake full review of primary care IT systems to improve clinician user interface.
Recommendation
The Government should undertake a full review of primary care IT systems from the perspective of the clinicians with an emphasis on improving the end user interface. Making the working life of each clinician that bit easier will drastically improve morale and efficiency.
Government response summary AI-generated
The government's response discusses the importance of continuity of care, the named GP policy, the Fuller Stocktake, and the role of multi-disciplinary teams, which bears no relation to the recommendation for a review of primary care IT systems.
Summary of the government's response below — read the verbatim text to verify.
Paragraph Reference:
60
Government Response
Deferred
HM Government · verbatim extract
Deferred
Partially accept. The Department partially accepts this recommendation. We appreciate the impact on clinicians and patients that effective primary care IT systems can have. As set out in the Delivery Plan for Recovering Access to Primary Care, NHS England will fund high-quality digital consultation, booking and appointment management tools whilst providing support to practices to adopt high-quality cloud-based telephony systems. This will simplify the routes for online access and support combined workflow for all patient requests, so the whole practice team can contribute to rapid assessment and response. NHS England’s Transformation Directorate operates an established digital primary care service which continues to deliver on the commitments set out in the NHS Long Term Plan and Delivery Plan for Recovering Access to Primary Care, to drive digital and technology transformation in general practice. The digital primary care model continues to create new frameworks for digital suppliers so they can offer their platforms to Primary Care Networks on standard NHS terms, mandate and enforce technology standards to ensure interoperability of data and digital systems, and grow a supportive health IT industry environment for digital developers. NHS England has development work ongoing, looking to improve the quality of general practice IT systems, and recently launched their new Tech Innovation Framework that will support systems suppliers to deliver innovative cloud based technological solutions to the general practice market place. The NHS Primary Care Test Lab also provides a new way for the design and functionality of GP IT solutions to be tested by clinicians and practice teams.
Read the full response on Parliament ↗