Source · Select Committees · Health and Social Care Committee
Recommendation 5
5
Paragraph: 53
Managed well, we see enormous potential for a beefed-up version of 111 to regulate the...
Conclusion
Managed well, we see enormous potential for a beefed-up version of 111 to regulate the demands on emergency departments and ensure that patients get the right care, in the right place, at the right time. However, we acknowledge concerns that without sufficient clinical validation these objectives cannot be met. Without robust evidence from the evaluation of the pilot so far, we cannot judge its success Clearing the backlog caused by the pandemic 35 or suggest improvements. We are already part of the way through a challenging winter—if findings are not available soon, NHS England risks missing opportunities to improve services at this crucial time.
Paragraph Reference:
53
Government Response
Acknowledged
HM Government
Acknowledged
NHS England are evaluating the NHS 111 First service, and a final evaluation report will be published in due course. This will assess the impact of the service on emergency departments and patient outcomes.