Source · Select Committees · Health and Social Care Committee

Recommendation 2

2 Paragraph: 43

It is not appropriate to set a numerical target for the proportion of appointments carried...

Conclusion
It is not appropriate to set a numerical target for the proportion of appointments carried out remotely in general practice. Instead practices should respond to the needs of their local populations and work together with patients to establish the most fitting medium for their consultations based on clinical outcomes. Remote care is not for everyone, and it is essential to avoid unintended clinical consequences that may occur.
Paragraph Reference: 43
Government Response Acknowledged
HM Government Acknowledged
Accept. It is not appropriate to set a numerical target for the proportion of appointments carried out remotely in general practice. Instead, practices should respond to the needs of their local populations and work together with patients to establish the most fitting medium for their consultations based on clinical outcomes. Remote care is not for everyone, and it is essential to avoid unintended clinical consequences that may occur.