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Select committee inquiry

Complaints and raising concerns

Closed

Health and Social Care Committee · Opened 3 February 2014 · Closed 21 January 2015

Inquiry on parliament.uk ↗

What the inquiry looked at

“In this inquiry the Health Committee reviews progress in improving the handling of complaints from patients and the public, and concerns raised by staff. Among other things, the inquiry considers: handling of complaints made by patients and families, as well as staff; support for patients, the public and staff who wish to make complaints or raise concerns; the consequences of complaints for care providers and of raising concerns for the employment prospects of staff; and future plans for improvements in this area.”

The committee's words, from the inquiry page on parliament.uk ↗.

What the government said

No government response is linked to this report.

Read the report ↗ Report an error

How the inquiry ran

Each dot is a dated item listed on this page, from the inquiry's opening on 3 February 2014 to 13 October 2015. Written evidence is not charted: only the latest 50 submissions are listed here.

  1. Oral evidence 5 sessions
  2. Report 21 Jan 2015
  3. Correspondence 13 Oct 2015

What it recommended

The committee's recommendations are not listed here yet. Read them in 4th Report - Complaints and Raising Concerns ↗ on parliament.uk.

Evidence

Oral evidence sessions 5

Written evidence 88 submissions

Listed here by submitter; the evidence itself is on Parliament's website. Showing the latest 50 of 88 recorded submissions. Browse the inquiry on Parliament.

  • 14 Jan 2015Julian StellCRC0119Full text not held
  • 14 Jan 2015Parliamentary And Health Service OmbudsmanCRC0120Full text not held
  • 21 Nov 2014Phso Pressure GroupCRC0092Full text not held
  • 3 Sep 2014Nhs EnglandCRC0118Full text not held
  • 3 Sep 2014Tom MccartanCRC0117Full text not held
  • 3 Sep 2014General Medical CouncilCRC0116Full text not held
  • 3 Sep 2014NHS EnglandCRC0115Full text not held
  • 3 Sep 2014Department Of HealthCRC0114Full text not held
  • 3 Sep 2014Mark StephensonCRC0113Full text not held
  • 3 Sep 2014Nursing And Midwifery CouncilCRC0112Full text not held
  • 3 Sep 2014Dr Sam BarrellCRC0111Full text not held
  • 3 Sep 2014WhichCRC0110Full text not held
  • 3 Sep 2014Ms Valerie S. GermanCRC0104Full text not held
  • 3 Sep 2014Wayne StimsonCRC0100Full text not held
  • 3 Sep 2014Geoff HillCRC0098Full text not held
  • 3 Sep 2014Mrs Jill MizenCRC0097Full text not held
  • 3 Sep 2014Rosemary CantwellCRC0088Full text not held
  • 3 Sep 2014Sharmila ChowdhuryCRC0086Full text not held
  • 3 Sep 2014Pamella LintonCRC0075Full text not held
  • 3 Sep 2014Elsie GayleCRC0070Full text not held
  • 3 Sep 2014Mrs Jacqueline And Mr Phillip NaylorCRC0048Full text not held
  • 3 Sep 2014Dr Mike SheaffCRC0039Full text not held
  • 3 Sep 2014AnonymousCRC0034Full text not held
  • 3 Sep 2014Mrs June ShortCRC0012Full text not held
  • 3 Sep 2014Jackie ThompsonCRC0009Full text not held
  • 3 Sep 2014Mr Yu TanCRC0002Full text not held
  • 18 Jun 2014London Complaints ConsortiumCRC0015Full text not held
  • 18 Jun 2014Independent Sector Complaints Adjudication ServiceCRC0013Full text not held
  • 18 Jun 2014Heal The Regulators National CampaignCRC0011Full text not held
  • 18 Jun 2014Susan JenkinsCRC0007Full text not held
  • 18 Jun 2014Stephen BolsinCRC0006Full text not held
  • 18 Jun 2014Pearl BakerCRC0004Full text not held
  • 18 Jun 2014Narinder KapurCRC0003Full text not held
  • 18 Jun 2014David RappCRC0001Full text not held
  • 18 Jun 2014Association Of Mckenzie FriendsCRC0044Full text not held
  • 18 Jun 2014Chartered Society Of PhysiotherapyCRC0043Full text not held
  • 18 Jun 2014South West Whistleblowers Health Action GroupCRC0041Full text not held
  • 18 Jun 2014VoiceabilityCRC0037Full text not held
  • 18 Jun 2014Hospedia LtdCRC0036Full text not held
  • 18 Jun 2014MindCRC0033Full text not held
  • 18 Jun 2014Royal College Of NursingCRC0029Full text not held
  • 18 Jun 2014Charter UkCRC0027Full text not held
  • 18 Jun 2014Patient OpinionCRC0026Full text not held
  • 18 Jun 2014Medical JusticeCRC0025Full text not held
  • 18 Jun 2014Health And Care Professions CouncilCRC0024Full text not held
  • 18 Jun 2014Cure The Nhs North EastCRC0022Full text not held
  • 18 Jun 2014David DrewCRC0018Full text not held
  • 18 Jun 2014John DriskelCRC0059Full text not held
  • 18 Jun 2014National Institute For Health And Care Excellence (Nice)CRC0058Full text not held
  • 18 Jun 2014Action On Hearing LossCRC0057Full text not held

Correspondence 1 letter