Recommendations & Conclusions
34 items
1
Conclusion
Thirteenth Report - NHS litigation refo…
In 2005 the New Zealand Parliament made a conscious choice to alter the legislation underpinning their system of clinical negligence because they wanted to change from a punitive system to one that would encourage the co-operation of hospitals and medical professionals. This is the lesson we need to learn in …
Department of Health and Social Care
2
Conclusion
Thirteenth Report - NHS litigation refo…
Clinical negligence cannot and does not inform or disseminate learning or systematically contribute to patient safety improvements. It is not its purpose and too much information is filtered out at an early stage to ever make this a realistic prospect. Demonstrating individual fault is fundamental if compensation is to be …
Department of Health and Social Care
3
Conclusion
Thirteenth Report - NHS litigation refo…
Some claimant organisations said the screening process, as carried out by specialist claimant firms, prevents a significant cost that NHS Resolution would otherwise incur. Claimant costs, however, account for a fifth of all cash payments associated with clinical negligence and witnesses highlighted that law firms gravitate towards higher value cases, …
Department of Health and Social Care
4
Recommendation
Thirteenth Report - NHS litigation refo…
The system for compensating injured patients in England is not fit for purpose. It is grossly expensive, adversarial, and promotes individual blame instead of collective learning. We recommend that when a patient is harmed, they or their family should be able to approach an independent administrative body which would investigate …
Department of Health and Social Care
5
Conclusion
Thirteenth Report - NHS litigation refo…
We recognise that our recommendations would radically change the principles which underpin the way injured patients are compensated and the Bar Council said that to introduce a new statutory administrative scheme would be “a project of phenomenal ambition.” Given the scale of the undertaking, and the cultural change we are …
Department of Health and Social Care
6
Recommendation
Thirteenth Report - NHS litigation refo…
As it becomes embedded within the framework of the NHS, we recommend that, in the first instance, the new administrative patient compensation system should be focused on obstetric cases which align with the Each Baby Counts criteria. Once established, and having proven its value, the independent administrative compensation system should …
Department of Health and Social Care
7
Conclusion
Thirteenth Report - NHS litigation refo…
The Government is creating a new Strategic Health Authority (SHA) to investigate serious incidents and improve safety in maternity care. We believe that reconstituting the SHA to investigate claims, establish the causes of harm and determine eligibility for compensation would be an efficient way for the Government to implement our …
Department of Health and Social Care
8
Conclusion
Thirteenth Report - NHS litigation refo…
We are concerned only with the dynamics of the legal market in so much as they affect the ability of injured patients and their families to access compensation, and the system to learn and improve safety. However, we note that those that gain most from the present system are its …
Department of Health and Social Care
9
Conclusion
Thirteenth Report - NHS litigation refo…
The advantage of an administrative system is that criteria can be established to remove uncertainty and turn what otherwise would be an adversarial process into one concerned only with the facts of the case. Compensation should be based on agreement that correct procedures were not followed and the system failed …
Department of Health and Social Care
10
Recommendation
Thirteenth Report - NHS litigation refo…
Establishing the precise criteria for an administrative patient injury compensation system based on system error is a complex task. We have taken evidence from various successful international schemes that each use a different threshold and we do not seek to be prescriptive over which threshold should be used in England. …
Department of Health and Social Care
11
Conclusion
Thirteenth Report - NHS litigation refo…
In our July 2021 report examining the safety of maternity services, we recommended that the Government remove the disregard of NHS care in the award of damages. We have seen no evidence to change our recommendation. To argue that patients injured by errors in their NHS care would not want …
Department of Health and Social Care
12
Conclusion
Thirteenth Report - NHS litigation refo…
There is no reason why an administrative scheme should be any less generous in the compensation it awards than the courts, not least because damages would not be top sliced to meet claimant legal costs. Within the administrative compensation system, no caps would be applied to the awards, but a …
Department of Health and Social Care
13
Recommendation
Thirteenth Report - NHS litigation refo…
Compensation should be based on the additional costs necessary to top up care available through the NHS and social care system, rather than the current assumption that all care will be provided privately. Whilst we recognise that additional care costs are difficult to calculate, we recommend that they should be …
Department of Health and Social Care
14
Recommendation
Thirteenth Report - NHS litigation refo…
The assessment of parental earnings in the calculation of damages for children under 18 years of age is unfair. It undermines the principle that damages should be calculated to meet a person’s needs and contradicts the principle of equality that sits at the heart of our health system. We recommend …
Department of Health and Social Care
15
Conclusion
Thirteenth Report - NHS litigation refo…
There is strong evidence that an administrative compensation scheme would provide better value for money to the taxpayer than clinical negligence litigation. There is significant potential to strip away the vast legal costs which account for over a quarter of all that is paid and introduce a system which is …
Department of Health and Social Care
16
Conclusion
Thirteenth Report - NHS litigation refo…
Clinical negligence litigation stands in stark contrast to best practice in terms of patient safety. Gains are made by careful system-wide analysis rather than the search for individual blame. The creation of the Health Services Safety Investigations Body as a statutory body which will undertake no-blame safe space investigations maps …
Department of Health and Social Care
17
Conclusion
Thirteenth Report - NHS litigation refo…
It is not within the scope of clinical negligence litigation to encourage the culture, or support the mechanisms, to identify learning from serious incidents. Neither can the process of litigation disseminate learning and enhance patient safety. Moreover, the experience of those who gave evidence to our inquiry illustrated that investigations …
Department of Health and Social Care
18
Recommendation
Thirteenth Report - NHS litigation refo…
Aside from the substantive reform of clinical negligence litigation that we have recommended, we also believe that the investigatory system should be reformed. After any tragedy involving medical error there should be a standardised process of investigation which focuses on the overriding priority to learn from mistakes and prevent tragedies …
Department of Health and Social Care
19
Recommendation
Thirteenth Report - NHS litigation refo…
We further recommend that, in parallel, an investigation by an independent administrative body responsible for alternative dispute resolution should be completed and a determination on liability for compensation released to the family, the Trust and NHS Resolution. The Trust and NHS Resolution would decide whether to accept liability for a …
Department of Health and Social Care
20
Conclusion
Thirteenth Report - NHS litigation refo…
In the longer term, an administrative compensation system would address problems associated with inadequate investigations by undertaking inquisitorial, system- focused investigations with no examination of individual blame. This would build greater confidence amongst healthcare professionals that they could be open and forthright when contributing to investigations. However, to further support …
Department of Health and Social Care
21
Recommendation
Thirteenth Report - NHS litigation refo…
We recommend that information obtained by the administrative body in its investigations should not be shared with any other professional or system regulator unless it constitutes unlawful activity or identifies an immediate danger to patients. We also recommend that the administrative body should agree a memorandum of NHS litigation reform …
Department of Health and Social Care
22
Conclusion
Thirteenth Report - NHS litigation refo…
An independent administrative system designed in the first instance to provide compensation in birth injury cases would be much more responsive to the needs of patients and families. Without a contentious legal battle, eligibility would be established quickly and support provided to injured patients within weeks rather than years. The …
Department of Health and Social Care
23
Recommendation
Thirteenth Report - NHS litigation refo…
The most effective system would be one that can provide initial compensation within weeks of a claim and then be adapted to meet the individual child’s requirements as they grow and develop. We recommend that awards be made with periodical review built in so that they can become responsive to …
Department of Health and Social Care
24
Conclusion
Thirteenth Report - NHS litigation refo…
Although our system would be no less generous in its awards than the courts, patients would still retain the option of pursuing clinical negligence cases and seeking redress via litigation. Evidence from abroad indicates, however, that when given the choice, patients and families prefer the simpler administrative process. We believe …
Department of Health and Social Care
25
Recommendation
Thirteenth Report - NHS litigation refo…
Therefore, we recommend that litigation should become an option for claims covered by the administrative system only after the claimant has pursued their case through the administrative system.
Department of Health and Social Care
26
Conclusion
Thirteenth Report - NHS litigation refo…
We heard powerful testimony from people who have been through litigation about how they valued the support from solicitors who become their advocates and guides within the labyrinthine process. Whilst we do not doubt that there are many excellent solicitors who act in the best interests of people who have …
Department of Health and Social Care
27
Conclusion
Thirteenth Report - NHS litigation refo…
In the system we recommend, someone with a claim would not need intensive legal support as their claim would be evaluated inquisitorially without months or years of toil to demonstrate clinical negligence. It is also important to note that there is no guarantee that someone will find a solicitor equipped …
Department of Health and Social Care
28
Conclusion
Thirteenth Report - NHS litigation refo…
Settling cases without court proceedings is positive but does not necessarily mean that injured patients will not experience an adversarial, complex and expensive process. The most serious cases still take years to settle rather than weeks or months. NHS Resolution’s efforts to reduce the number of cases that reach court …
Department of Health and Social Care
29
Recommendation
Thirteenth Report - NHS litigation refo…
We recommend that before any court case there should be compulsory use of alternative dispute resolution mechanisms. This often happens before the start of a trial but should happen before the issuing of any court proceedings. We recommend that the Government consult on the format of alternative dispute resolution and …
Department of Health and Social Care
30
Conclusion
Thirteenth Report - NHS litigation refo…
It is understandable that representatives of injured patients should wish to see fault admitted and cases settled early, but the statutory framework on which clinical negligence is based makes this very difficult. Clinical negligence is focused on individual blame, therefore, it is unsurprising that within this process individual clinicians will …
Department of Health and Social Care
31
Recommendation
Thirteenth Report - NHS litigation refo…
NHS staff, injured patients and families need greater support in dealing with the fallout from clinical negligence cases. We recommend that every hospital should have adequate numbers of staff trained in “just culture” practices to reduce confrontation and relationship breakdown between injured patients, their relatives, and bereaved families.
Department of Health and Social Care
32
Recommendation
Thirteenth Report - NHS litigation refo…
We heard that there is no leeway for NHS Resolution to concede cases on any basis other than clinical negligence, but this was challenged by academic evidence we received. In response to this report, the Government should provide an explanation which addresses the evidence we have cited which shows that …
Department of Health and Social Care
33
Recommendation
Thirteenth Report - NHS litigation refo…
We are concerned that the Government’s proposal to introduce Fixed Recoverable Costs in clinical negligence cases below £25,000 may compromise access to justice for the poorest claimants. The Government is right to try and rein in excessive legal costs, but until the administrative scheme we are recommending is introduced in …
Department of Health and Social Care
34
Recommendation
Thirteenth Report - NHS litigation refo…
Once an administrative scheme is established for all clinical negligence claims the future of Qualified One-Way Costs Shifting (QOCs) in clinical negligence cases against the NHS should be considered. The Government has said the purpose of QOCs is to minimise the financial risk to claimants, but, as the administrative system …
Department of Health and Social Care